Shipping Policy

Thank you for shopping with Mohin Curtains & Blinds. This Shipping Policy explains how and when we deliver orders placed through our website.

1. Order Processing

Based on general industry practices (not tied to any specific courier or guarantee), orders are prepared once payment is confirmed.
Processing time may vary depending on product type, especially for custom-made items.

2. Delivery Locations

We deliver to addresses within the UAE.
Delivery availability to other regions may depend on courier service limitations.

3. Shipping for Custom Orders

Custom-made curtains and blinds require additional production time.
Delivery times may vary depending on fabric availability, measurements, and workload.

4. Shipping for Ready-Made Products

Ready-made items are typically shipped once they are packed and ready.
Delivery timelines depend on courier scheduling and location.

5. Shipping Charges

If free shipping is offered on certain orders, it will be mentioned at checkout.
Otherwise, shipping fees may vary depending on the delivery address and courier.

6. Delivery Attempts

Customers must provide accurate addresses and contact numbers.
If a delivery attempt fails due to incorrect information or unavailability, additional delivery fees may apply.

7. Delays

Delivery timelines may be affected by factors outside our control, such as weather, courier workload, or public holidays.
We cannot guarantee exact delivery dates.

8. Order Tracking

If tracking information is available from the courier, we will share it with the customer.
Tracking availability may vary depending on the service used.

9. Damaged Packages

If a package appears damaged upon arrival, customers should notify us as soon as possible so we can review the situation and provide guidance.

10. Contact Us

For any shipping-related questions or delivery concerns, please contact us through the details provided on our website.